Refund and Returns Policy

Your satisfaction matters to us! If you are not satisfied with your purchase for any reason, you can request a return or exchange according to the following conditions:

1. Return And Refund Period:

  • Products may be returned or exchanged within 7 days of receipt.

2. Return And Refund Acceptance Conditions:

  • The product must be in its original condition and unused.
  • It must be accompanied by the original carton, labels, and invoice or proof of purchase.
  • Products that are damaged or show signs of use will not be accepted.

3. Non-Returnable And Refunded Products:

  • Products that have been used or washed.
  • Products received more than seven days ago.

4. Return Fees:

  • The customer bears the shipping costs for returns or exchanges, unless the product is damaged or caused by an error on our part.

5. Refund And Refund Method:

  • Refunds will be made to the original payment method within 5-10 business days after we receive and inspect the product.

6. How to request a return or a refund:

Please contact us via WhatsApp with your order number and photos showing the condition of the product.