Your satisfaction matters to us! If you are not satisfied with your purchase for any reason, you can request a return or exchange according to the following conditions:
1. Return And Refund Period:
Products may be returned or exchanged within 7 days of receipt.
2. Return And Refund Acceptance Conditions:
The product must be in its original condition and unused.
It must be accompanied by the original carton, labels, and invoice or proof of purchase.
Products that are damaged or show signs of use will not be accepted.
3. Non-Returnable And Refunded Products:
Products that have been used or washed.
Products received more than seven days ago.
4. Return Fees:
The customer bears the shipping costs for returns or exchanges, unless the product is damaged or caused by an error on our part.
5. Refund And Refund Method:
Refunds will be made to the original payment method within 5-10 business days after we receive and inspect the product.
6. How to request a return or a refund:
Please contact us via WhatsApp with your order number and photos showing the condition of the product.